Yesterday was World Quality Day, an opportunity to recognise the role of quality in products, services, relationships, and even everyday life.
When considering this year's theme 'Quality: realizing your competitive potential' from a business perspective, three distinctive elements come to mind:
▪️ Customer satisfaction as a primary driver for growth.
▪️ Innovation as the backbone in creating competitive advantage.
▪️ Excellence as a way to achieve objectives that make a difference on the market.
Bringing these elements together guarantees lasting success, as evidenced in the heat pump sector. Learn more in the blog post written by Fabrizio Brancher, Group Head of Quality: https://bit.ly/3GbwBxz