Before accelerating, get things in order: lean thinking as preparation for generative AI

The potential of generative AI is huge, but technology alone does not create value. Projects often fail when applied to unstudied processes, messy data, or workflows layered over years.

In his latest blog post, Giulio Dal Lin, Group Head of Transformation at CAREL, examines why the preparatory work, observing real work, mapping processes, eliminating waste, and organising information, is critical. He discusses concepts such as the gemba, value stream mapping, 5S for data and processes, and a continuous improvement mindset, showing how these steps allow AI to enhance human skills and multiply value instead of amplifying disorder.

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