Lean and artificial intelligence: synergy to increase efficiency and quality, with both opportunities and risks

CAREL is exploring how generative AI can enhance its Continuous Improvement processes, amplifying the effectiveness of people and lean methods through digital tools.

The company’s approach is pragmatic and value-driven, combining two complementary perspectives: the lean mindset, rooted in observation and experimentation, and the AI-driven one, capable of synthesising and accelerating knowledge.

From Knowledge Management to Service, Marketing, Coding and Continuous Improvement, each experiment follows a structured learning funnel based on small steps, validation and measurable value, just like kaizen.

The goal is not to replace human thinking, but to augment it. Generative AI becomes a digital sensei, enabling people to focus on value creation while reducing cognitive and operational waste.

CAREL is developing a new way of Continuous Learning, where people, data and algorithms work together to accelerate innovation while preserving the lean spirit of daily improvement.

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